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Frequently Asked Questions About Boiler Installation

Planning a new boiler installation? Find answers to common questions about boiler installation, costs, and finding qualified installers.

How do I find a Gas Safe registered engineer?

In the UK, you can find a Gas Safe registered engineer by searching the Gas Safe Register online or by calling their helpline. Make sure to verify their Gas Safe registration number before hiring them. . Protect your safety and confirm their qualifications.

What are the signs that I need a new boiler?

Several symptoms can indicate that your boiler is failing :
  • Your boiler is more than 15 years old:
    • Consider replacing an older unit with a new, high-efficiency boiler.
  • Your boiler keeps breaking down:
    • If your boiler requires frequent repairs, it might be more cost-effective to replace it in the long run.
  • Your energy bills are increasing:
    • An inefficient boiler uses more energy to heat your home, increasing your utility costs.
  • Your boiler is making strange noises:
    • Unusual banging, whistling, or gurgling sounds might mean there is a serious issue with your boiler and require professional service.
  • Your radiators are not heating up properly:
    • Radiators not getting hot evenly or consistently could indicate a boiler malfunction, air in the system, or circulation problems.
  • Low water pressure:
    • Low water pressure might mean your boiler is not functioning optimally. Have a heating engineer inspect the system.
  • Leaks or drips near your boiler:
    • If you notice water pooling around your boiler, turn off your boiler and immediately contact a qualified heating engineer to assess and fix the issue.
  • Pilot light goes out frequently: A faulty pilot light is often a sign of bigger issues to come.
  • Yellow flame instead of blue: A yellow flame on a gas boiler can mean there is incomplete combustion or a dangerous carbon monoxide leak. Seek immediate assistance from a qualified professional.
If you are experiencing any of these issues, contact a qualified heating engineer for a boiler inspection and get advice on whether a replacement is necessary.

How do I bleed my radiators?

If your radiators have cold spots or are not heating up efficiently, they may need to be bled to improve heating performance and circulation. Bleeding radiators can also reduce noise levels and improve your system's energy efficiency. This straightforward process can help improve your heating:1. Turn off your central heating system and wait for radiators to cool.2. Locate the bleed valve on the radiator. A special key is often needed.3. Place a radiator key or a flat-head screwdriver on the bleed valve and slowly turn it counterclockwise. . You should hear a hissing sound as air escapes..4. Hold a cloth or container under the valve to catch any fluid that may drip.5. Continue turning the key until water begins to flow steadily.6. Tighten the valve clockwise .7. Repeat this process for all the radiators in your home.8. Once you have bled all the radiators, turn your central heating system on and check the pressure gauge on your boiler. . Confirm that your system pressure is in the normal range for optimal boiler performance. If not, consult with a professional HVAC technician. If the pressure is too low, you may need to top it up using the filling loop, if your boiler has one. If you are unsure how to do this, consult the manufacturer’s instructions or call a Gas Safe registered heating engineer. By bleeding radiators, you can improve their effectiveness and the overall performance of your central heating system.

What is a condensing boiler?

A condensing boiler is a very efficient boiler. Unlike traditional boilers, condensing boilers capture the heat that would typically be lost through the flue (exhaust). . Condensing boilers increase efficiency and lower heating costs. They're better for the environment as well.

How do I find a Gas Safe registered engineer?

Look for appropriately licensed professionals in your region. Always verify licensing and certification. Protect your safety and confirm their qualifications.

What are the signs that I need a new boiler?

Several signs can indicate that your boiler is failing :
  • Your boiler is more than 15 years old:
    • Consider replacing an older unit with a new, high-efficiency boiler.
  • Your boiler keeps breaking down:
    • Frequent service calls might mean it's time for a new boiler.
  • Your energy bills are increasing:
    • An inefficient boiler uses more energy to heat your home, increasing your utility costs.
  • Your boiler is making strange noises:
    • Unusual banging, whistling, or gurgling sounds might mean there is a serious issue with your boiler and require professional service.
  • Your radiators are not heating up properly:
    • Radiators taking a long time to warm up, or some radiators not heating at all could indicate a problem with your boiler's circulation.
  • Low water pressure:
    • Low water pressure can be a symptom of issues with the boiler. A qualified technician should investigate the problem. .
  • Leaks or drips near your boiler:
    • If you notice leaks or drips around your boiler, it's important to get it checked by a professional immediately.
  • Pilot light goes out frequently: If you have an older boiler and the pilot light goes out frequently, it may need to be repaired or replaced. .
  • Yellow flame instead of blue: A yellow flame on a gas boiler can mean there is incomplete combustion or a dangerous carbon monoxide leak. If you see a yellow flame, turn off the boiler and contact a qualified technician immediately..
If you are experiencing any of these issues, contact a qualified heating engineer for a boiler inspection and get advice on whether a replacement is necessary.

How do I bleed my radiators?

If your radiators have cold spots or are not heating up efficiently, they may need to be bled to remove trapped air. Here's how to bleed your radiators: :1. Turn off your central heating system and wait for radiators to cool.2. Locate the bleed valve on the radiator. A special key is often needed.3. Place a radiator key if you don't have a radiator key on the bleed valve and carefully turn. You should hear a hissing sound as air escapes..4. Hold a cloth or container under the valve to catch any water that may leak out. .5. Continue turning the key until the hissing stops and water starts to come out steadily. .6. Tighten the valve clockwise .7. Repeat this process for all the radiators in your home.8. Once you have bled all the radiators, turn your central heating system on and monitor boiler pressure. The pressure should be between 1 and 1.5 bar when the system is cold. If the pressure is too low, you may need to top it up using the filling loop, if your boiler has one. If unsure, contact a qualified engineer.Bleeding radiators can help improve their efficiency and your heating system overall.

What is a condensing boiler?

A condensing boiler is a type of high-efficiency boiler . They recapture and reuse exhaust heat. This recovered heat is used to preheat the cold water returning to the boiler, reducing the amount of energy required to raise the water temperature for your heating and hot water. . They're better for the environment as well.