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Frequently Asked Questions About Boiler Installation

Have questions about boiler systems? Find answers to common questions and make informed decisions for your heating upgrade.

How do I turn off my boiler?

To turn off your boiler, consult your boiler's manual for specific instructions, but most boilers are turned off at the main control panel. Ensure you understand which controls are for hot water and which are for central heating.

What is a combi boiler?

A combi boiler (combination boiler) provides both central heating and domestic hot water on demand, directly from the mains water supply. Unlike conventional boiler systems, a combi boiler doesn't require a separate hot water cylinder or a cold water storage tank in the loft, which makes them compact and ideal for properties where space is limited. Get instant hot water with a combi boiler. If you use a lot of hot water at once, the temperature and pressure may decrease; however, the hot water is readily and immediately replaced by more heated water.

How do I repressurize my boiler?

If the pressure gauge on your boiler is reading below 1 bar, you'll need to repressurize the system. Repressurizing is a straightforward process:1. Turn off your boiler and allow it to cool.2. Locate the filling loop. This is usually a flexible braided hose connected to your mains water supply and boiler, under the unit. It may have a valve or tap.3. Open both valves on the filling loop carefully, usually counterclockwise. . Listen for the sound of filling.4. Keep an eye on the pressure gauge. When the pressure reaches the recommended level (usually between 1 and 1.5 bar), close both valves on the filling loop turning clockwise.5. Turn your boiler back on. Confirm that pressure is at an appropriate level. If problems persist, contact a qualified HVAC technician. If you're not sure how to repressurize your boiler, it's best to consult a professional. Incorrectly repressurizing the system can cause damage.

What are the signs that I need a new boiler?

Several symptoms can indicate it's time to replace your boiler :
  • Your boiler is more than 15 years old:
  • Older boilers are much less efficient than modern condensing boilers and are more likely to break down, so upgrading to a new, energy-efficient boiler could save you significant amounts on your energy bills over time.
  • Your boiler keeps breaking down:
  • Frequent service calls might mean it's time for a new boiler.
  • Your energy bills are increasing:
  • An inefficient boiler uses more energy to heat your home, increasing your utility costs.
  • Your boiler is making strange noises:
  • Unusual banging, whistling, or gurgling sounds might mean there is a serious issue with your boiler and require professional service.
  • Your radiators are not heating up properly:
  • Radiators not getting hot evenly or consistently could indicate a boiler malfunction, air in the system, or circulation problems.
  • Low water pressure:
  • Low water pressure can be a symptom of issues with the boiler. Have a heating engineer inspect the system.
  • Leaks or drips near your boiler:
  • If you notice leaks or drips around your boiler, it's important to get it checked by a professional immediately.
  • Pilot light goes out frequently: A faulty pilot light is often a sign of bigger issues to come.
  • Yellow flame instead of blue: A yellow flame could indicate the presence of carbon monoxide, which is a dangerous gas. . If you see a yellow flame, turn off the boiler and contact a qualified technician immediately..
If you are experiencing any of these issues, contact a qualified heating engineer for a boiler inspection and get advice on whether a replacement is necessary.

How do I turn off my boiler?

To turn off your boiler, locate the main switch or control panel. There will be an on/off switch or a mode selection dial. Switch the boiler to the 'off' position or turn the dial to the '0' or 'reset' setting. . Ensure you understand which controls are for hot water and which are for central heating.

What is a combi boiler?

A combi boiler (combination boiler) provides both central heating and domestic hot water on demand, directly from the mains water supply. They are much smaller than traditional boilers, saving valuable space. Combi boilers are very popular in flats and houses with less hot water requirements since they deliver hot water instantly to taps and showers. If you use a lot of hot water at once, the temperature and pressure may decrease; however, the hot water is readily and immediately replaced by more heated water.

How do I repressurize my boiler?

If the pressure gauge on your boiler shows low pressure, you'll need to repressurize the system. Repressurizing is a straightforward process:1. Turn off your boiler and allow it to cool.2. Locate the filling loop. This is usually a flexible braided hose connected to your mains water supply and boiler, under the unit. Sometimes, the loop is built in; other times, it is external. 3. Open both valves on the filling loop carefully, usually counterclockwise. . Listen for the sound of filling.4. Keep an eye on the pressure gauge. When the pressure reaches the recommended level (usually between 1 and 1.5 bar), close both valves on the filling loop turning clockwise.5. Turn your boiler back on. Confirm that pressure is at an appropriate level. If problems persist, contact a qualified HVAC technician.If you're uncomfortable performing this task yourself, contact a Gas Safe registered engineer. Incorrectly repressurizing the system can cause damage.

What are the signs that I need a new boiler?

Several symptoms can indicate it's time to replace your boiler :
  • Your boiler is more than 15 years old:
  • Older boilers are much less efficient than modern condensing boilers and are more likely to break down, so upgrading to a new, energy-efficient boiler could save you significant amounts on your energy bills over time.
  • Your boiler keeps breaking down:
  • Frequent service calls might mean it's time for a new boiler.
  • Your energy bills are increasing:
  • An inefficient boiler uses more energy to heat your home, increasing your utility costs.
  • Your boiler is making strange noises:
  • Unusual banging, whistling, or gurgling sounds could indicate a problem with your boiler and require professional service.
  • Your radiators are not heating up properly:
  • Radiators not getting hot evenly or consistently could indicate a boiler malfunction, air in the system, or circulation problems.
  • Low water pressure:
  • Low water pressure can be a symptom of issues with the boiler. A qualified technician should investigate the problem. .
  • Leaks or drips near your boiler:
  • If you notice water pooling around your boiler, it's important to get it checked by a professional immediately.
  • Pilot light goes out frequently: A faulty pilot light is often a sign of bigger issues to come.
  • Yellow flame instead of blue: A yellow flame could indicate the presence of carbon monoxide, which is a dangerous gas. . If you see a yellow flame, turn off the boiler and contact a qualified technician immediately..
If you are experiencing any of these issues, contact a qualified heating engineer for a boiler inspection and get advice on whether a replacement is necessary.