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Frequently Asked Questions About Emergency HVAC Services

Find answers to common questions about emergency HVAC repair and 24/7 HVAC services.

What should I do while waiting for an emergency HVAC technician?

While waiting for an emergency HVAC technician:
  • Safety First: If you suspect a gas leak or any electrical hazard, evacuate your home or building immediately and contact your utility company or emergency services.
  • Turn Off Your System: Turn off your HVAC system at the thermostat to prevent further damage.
  • Document the Issue: If possible, take photos or videos of the problem to show the technician.
  • Gather Information: Have your HVAC system's model and serial number readily available, along with any warranty information.
  • Clear Access: Ensure clear access to your HVAC system for the technician.
  • Prepare Questions: Write down any questions you want to ask the technician.

What is carbon monoxide, and how can it affect my HVAC system?

Carbon monoxide (CO) is an odorless, colorless, and tasteless gas that is dangerous when inhaled. Furnaces and other fuel-burning equipment produce carbon monoxide if they malfunction. CO can leak into your home if the heat exchanger in a furnace is cracked. Regular HVAC maintenance, including inspection of the heat exchanger, is important for preventing carbon monoxide leaks. CO detectors save lives.

What is a humidifier, and should I use one with my HVAC system?

A humidifier adds moisture to the air, which can improve indoor air quality and comfort, especially during dry winter months.. Dry air can cause respiratory issues, dry skin, and static electricity. A humidifier can work with your HVAC system to add moisture to the heated air throughout your home. Some HVAC systems have built-in humidifiers, or you can have a stand-alone unit installed.

What's the difference between a single-stage and two-stage furnace?

Single-stage furnaces have one level of heat output. They run at full capacity creating a cycle of on-and-off operation that can lead to temperature fluctuations. Two-stage furnaces have two levels of heat output: a lower setting for milder weather and a higher setting for colder conditions. Two-stage systems improve overall comfort.

What should I do while waiting for an emergency HVAC technician?

While waiting for an emergency HVAC technician:
  • Safety First: If you suspect a gas leak or any electrical hazard, evacuate your home or building immediately and contact your utility company or emergency services.
  • Turn Off Your System: Turn off your HVAC system at the thermostat to prevent further damage.
  • Document the Issue: If possible, take photos or videos of the problem to show the technician.
  • Gather Information: Have your HVAC system's model and serial number readily available, along with any warranty information.
  • Clear Access: Ensure clear access to your HVAC system for the technician.
  • Prepare Questions: Write down any questions you want to ask the technician.

What is carbon monoxide, and how can it affect my HVAC system?

Carbon monoxide (CO) is an odorless, colorless, and tasteless gas that is dangerous when inhaled. Furnaces and other fuel-burning equipment produce carbon monoxide if they malfunction. CO can leak into your home if the heat exchanger in a furnace is cracked. HVAC maintenance checks can detect CO risks. Install carbon monoxide detectors in your home to alert you to dangerous levels of CO.

What is a humidifier, and should I use one with my HVAC system?

A humidifier helps prevent dry air. Dry air can cause respiratory issues, dry skin, and static electricity. A humidifier can work with your HVAC system to maintain comfortable humidity levels throughout your home. If your HVAC system doesn't have a built-in humidifier, consult with a technician about having one installed.

What's the difference between a single-stage and two-stage furnace?

Single-stage furnaces have one level of heat output. They run at full capacity creating a cycle of on-and-off operation that can lead to temperature fluctuations. Two-stage furnaces have two levels of heat output: a lower setting for milder weather and a higher setting for colder conditions. Two-stage systems improve overall comfort.