Emergency HVAC High Point

Frequently Asked Questions About Emergency HVAC Services

What is a heat exchanger, and why is it important?

The heat exchanger is a vital component of a furnace. It separates the combustion process from the circulating air, ensuring that exhaust gases are vented safely outside while clean, heated air is distributed throughout your home. Regular inspection of your heat exchanger is vital for preventing CO leaks. Consult with an HVAC professional if you suspect a problem with your heat exchanger.

How can I prevent frozen pipes in the winter?

Frozen pipes are a common HVAC emergency in cold climates. Prevent them by:

• Insulate Pipes: Insulate exposed pipes in unheated areas, such as crawl spaces, attics, and garages.
• Seal Air Leaks: Seal air leaks and cracks in walls and foundations near pipes.
• Keep Thermostat Consistent: Maintain a consistent thermostat setting, even when you are away, to keep indoor temperatures above freezing.
• Open Cabinet Doors: Open cabinet doors under sinks to allow warmer air to circulate around pipes.
• Let Faucets Drip: During freezing temperatures, allow cold water taps to drip slightly to relieve pressure and prevent pipes from bursting.

{If you suspect a frozen pipe, turn off the water supply and contact a plumber.. | Thawing frozen pipes requires caution and should be done by a professional.

What should I do while waiting for an emergency HVAC technician?

While waiting for an emergency HVAC technician:

• Safety First: If you suspect a gas leak or any electrical hazard, evacuate your home or building immediately and contact your utility company or emergency services.
• Turn Off Your System: Turn off your HVAC system at the thermostat to prevent further damage.
• Document the Issue: If possible, take photos or videos of the problem to show the technician.
• Gather Information: Have your HVAC system's model and serial number readily available, along with any warranty information.
• Clear Access: Ensure clear access to your HVAC system for the technician.
• Prepare Questions: Write down any questions you want to ask the technician.

How do I know if I have a gas leak?

Gas leaks are dangerous and hazardous. Signs of a gas leak can include:

• A sulfurous odor
• Hissing or whistling sounds near gas lines or appliances
• Blowing dirt or bubbles in standing water
• Dead or discolored vegetation near gas lines
• Physical symptoms like dizziness, nausea, or headaches

If you suspect a gas leak, immediately evacuate the area and call your local utility provider or 911 from outside the building. Do not operate any electrical switches or appliances, as this could ignite the gas.