Emergency HVAC New Hanover

Top Emergency HVAC in New Hanover

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Frequently Asked Questions About Emergency HVAC Services

Find answers to common questions about emergency HVAC repair and 24/7 heating and cooling services.

How do I reset my HVAC system?

If your system isn't working correctly, you can try resetting it before calling a technician. Follow these steps to reset your system:
  1. Turn off the system: Switch off your HVAC system at the thermostat.
  2. Turn off the power: Locate the circuit breaker for your HVAC system and turn it off.
  3. Wait: Wait at least 5 minutes for the system to completely power down.
  4. Restore power: Turn the circuit breaker back on.
  5. Turn on the system: Switch your HVAC system on at the thermostat.
If the problem persists after resetting, you likely have a more serious problem and should consult with a professional.

How can I prevent frozen pipes in the winter?

Frozen pipes are a common HVAC emergency in cold climates. Prevent them by:
  • Insulate Pipes: Insulate exposed pipes in unheated areas, such as crawl spaces, attics, and garages.
  • Seal Air Leaks: Seal air leaks and cracks in walls and foundations near pipes.
  • Keep Thermostat Consistent: Maintain a consistent thermostat setting, even when you are away, to keep indoor temperatures above freezing.
  • Open Cabinet Doors: Open cabinet doors under sinks to help prevent pipes from freezing.
  • Let Faucets Drip: During freezing temperatures, allow faucets to drip slightly to relieve pressure and prevent pipes from bursting.
{If you suspect a frozen pipe, shut off the main water valve and call a professional. | Never attempt to thaw a frozen pipe with an open flame, as this could cause a fire.

What is carbon monoxide, and how can it affect my HVAC system?

Carbon monoxide (CO) is an invisible and odorless that is dangerous when inhaled. Furnaces and other fuel-burning equipment produce carbon monoxide if they malfunction. A cracked heat exchanger in a furnace is a common source of carbon monoxide leaks in homes. HVAC maintenance checks can detect CO risks. CO detectors save lives.

What is a dehumidifier, and do I need one?

A dehumidifier removes excess moisture from the air, improving indoor air quality and comfort, especially during humid summer months.. High humidity can lead to mold growth, musty odors, and respiratory problems. A dehumidifier can help to create a healthier and more comfortable indoor environment. You can use a portable dehumidifier for specific rooms or have a whole-house dehumidifier integrated with your HVAC system.

How do I reset my HVAC system?

Sometimes, a simple reset can resolve minor HVAC issues. Follow these steps to reset your system:
  1. Turn off the system: Switch off your HVAC system at the thermostat.
  2. Turn off the power: Locate the circuit breaker for your HVAC system and turn it off.
  3. Wait: Wait at least 5 minutes for the system to completely power down.
  4. Restore power: Turn the circuit breaker back on.
  5. Turn on the system: Switch your HVAC system on at the thermostat.
If the problem persists after resetting, it's best to contact a qualified HVAC technician for diagnosis and repair.

How can I prevent frozen pipes in the winter?

Frozen pipes are a common HVAC emergency in cold climates. Protect your pipes from freezing by:
  • Insulate Pipes: Insulate exposed pipes in unheated areas, such as crawl spaces, attics, and garages.
  • Seal Air Leaks: Seal air leaks and cracks in walls and foundations near pipes.
  • Keep Thermostat Consistent: Maintain a consistent thermostat setting, even when you are away, to keep indoor temperatures above freezing.
  • Open Cabinet Doors: Open cabinet doors under sinks to help prevent pipes from freezing.
  • Let Faucets Drip: During extremely cold weather, allow cold water taps to drip slightly to keep water moving and prevent freezing.
{If you suspect a frozen pipe, shut off the main water valve and call a professional. | Thawing frozen pipes requires caution and should be done by a professional.

What is carbon monoxide, and how can it affect my HVAC system?

Carbon monoxide (CO) is an odorless, colorless, and tasteless gas that is dangerous when inhaled. Furnaces and other fuel-burning equipment produce carbon monoxide if they malfunction. CO can leak into your home if the heat exchanger in a furnace is cracked. Regular HVAC maintenance, including inspection of the heat exchanger, is important for preventing carbon monoxide leaks. CO detectors save lives.

What is a dehumidifier, and do I need one?

A dehumidifier removes excess moisture from the air, reducing humidity and preventing mold. High humidity can make your home feel hotter and stickier. A dehumidifier can help to maintain comfortable humidity levels. You can use a portable dehumidifier for specific rooms or have a whole-house dehumidifier integrated with your HVAC system.