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Frequently Asked Questions About Emergency HVAC Services

Find answers to common questions about emergency HVAC repair and 24/7 heating and cooling services.

What should I do while waiting for an emergency HVAC technician?

While waiting for an emergency HVAC technician:
  • Safety First: If you suspect a gas leak or any electrical hazard, evacuate your home or building immediately and contact your utility company or emergency services.
  • Turn Off Your System: Turn off your HVAC system at the thermostat to prevent further damage.
  • Document the Issue: If possible, take photos or videos of the problem to show the technician.
  • Gather Information: Have your HVAC system's model and serial number readily available, along with any warranty information.
  • Clear Access: Ensure clear access to your HVAC system for the technician.
  • Prepare Questions: Write down any questions you want to ask the technician.

How can I tell if my HVAC system is the correct size for my home?

If your HVAC system is not the correct size for your home, you may experience several problems:
  • Uneven Temperatures: Some rooms in your house might be significantly hotter or colder than others.
  • High Energy Bills: An undersized or oversized system will be inefficient and increase your utility costs.
  • Frequent Cycling: An incorrectly sized AC unit will turn on and off too frequently, which can lead to premature wear and tear.
  • Poor Humidity Control: Incorrect sizing can cause inadequate humidity control.
If you are experiencing any of these signs, consult with a qualified HVAC technician to assess your system's sizing and recommend solutions..

What is a humidifier, and should I use one with my HVAC system?

A humidifier helps prevent dry air. Dry air can cause respiratory issues, dry skin, and static electricity. A humidifier can work with your HVAC system to add moisture to the heated air throughout your home. Some HVAC systems have built-in humidifiers, or you can have a stand-alone unit installed.

What's the difference between a single-stage and two-stage furnace?

Single-stage furnaces have one level of heat output. They run at full capacity creating a cycle of on-and-off operation that can lead to temperature fluctuations. Two-stage furnaces have two levels of heat output: a lower setting for milder weather and a higher setting for colder conditions. Two-stage systems improve overall comfort.

What should I do while waiting for an emergency HVAC technician?

While waiting for an emergency HVAC technician:
  • Safety First: If you suspect a gas leak or any electrical hazard, evacuate your home or building immediately and contact your utility company or emergency services.
  • Turn Off Your System: Turn off your HVAC system at the thermostat to prevent further damage.
  • Document the Issue: If possible, take photos or videos of the problem to show the technician.
  • Gather Information: Have your HVAC system's model and serial number readily available, along with any warranty information.
  • Clear Access: Ensure clear access to your HVAC system for the technician.
  • Prepare Questions: Write down any questions you want to ask the technician.

How can I tell if my HVAC system is the correct size for my home?

If your HVAC system is not the correct size for your home, you may experience several problems:
  • Uneven Temperatures: Some rooms in your house might be significantly hotter or colder than others.
  • High Energy Bills: An undersized or oversized system will be inefficient and increase your utility costs.
  • Frequent Cycling: An oversized system will turn on and off too frequently, reducing its lifespan.
  • Poor Humidity Control: The system may not effectively control humidity levels, leading to discomfort or mold problems.
If you are experiencing any of these signs, consult with a qualified HVAC technician to assess your system's sizing and recommend solutions..

What is a humidifier, and should I use one with my HVAC system?

A humidifier adds moisture to the air, which can improve indoor air quality and comfort, especially during dry winter months.. Dry air can make your home feel colder than it actually is. A humidifier can work with your HVAC system to maintain comfortable humidity levels throughout your home. If your HVAC system doesn't have a built-in humidifier, consult with a technician about having one installed.

What's the difference between a single-stage and two-stage furnace?

Single-stage furnaces have one level of heat output. They run at full capacity until the set temperature is reached, then cycle off until the temperature drops again. Two-stage furnaces have two levels of heat output: a lower setting for milder weather and a higher setting for colder conditions. This provides more consistent temperatures, better efficiency, and quieter operation.