Emergency HVAC Stone Mountain

This company is THE BEST. After my newly installed smart thermostat got drunk one night and started running the A/C instead of the heat I was desperate for someone to come out and take a look. I called several other companies and either got no answer or they weren't available to come out same day. Emergency Heating [...]

~ Not Found

Thank you for taking all Sunday afternoon at our home Our unit stopped working a couple of weeks ago, we had someone come out and said it just needed freon. This weekend, it went out again and we could not get the previous company to even call us back. Emergency Heating and Air was responsive on a Sunday and took the time to not only diagnose the issue, [...]

~ Not Found

I've been doing business with Northeast GA HVAC for over 2 years. I purchased my system from them. They have performed routine maintenance every 6 months since. Their technicians are courteous and very knowledgeable. They arrive on time for service appointments.

~ Bob Keith

Love these guys - Ken totally saved us when the air conditioning went out during Memorial Day weekend with a house full of people. They take care of you and follow through.

~ B. Hunter

The serviceman suggested we watch it and if it’s just a slow leak it might not need refrigerant added for some time. If it starts not cooling then that might be a different story. We were happy with the outcome. We find them to be a reliable service company and will use them again.

~ Shirley Stanoch

Air Authority received my request on a Wednesday evening, called me immediately and came out the next day to give an estimate on a new air conditioner and furnace, as our air conditioner had stopped working. A quick quote was given the same day, and a written one emailed to us by 8:00 am the next day. They were the fastest of all the quotes that we received and the price was reasonable. Only wish that we had decided earlier, so we could have had air quicker in the 90 degree weather. Some reviews said they were offered a portable a/c to use until the install, we were not offered that. Install took 2 days, as we also purchased a new furnace and humidifier. We had significant ductwork that also needed to be done.

~ Lorraine Patterson

Very professional & thorough service. Also gave me free over the phone advice on a problem I was having with my thermostat the week before my scheduling of the service.

~ Ton Vogel

Another one of the companies I found on Angie’s List that has exceptional customer service: even though this was just routine maintenance, within two hours of my initial contact the technician showed up at the house! Amazing. He spent almost two hours here, disassembled the furnace, cleaned everything, ran it and inspected it, etc. He caught possible problems that the previous company I was using had never seen, because they never took the time to disassemble everything and spend a few hours looking. Incredible what can happen when a good company actually takes the time to look over everything. The tech was very patient, courteous, professional, and knowledgeable. It was such a pleasure dealing with them. When you have an experience like this, it’s worth writing about–because so many other local HVAC companies I’ve tried have given me the exact opposite. There was even an actual human being who picked up the phone when I called–what an idea.

~ Jonathan Eyal

Great! The technician took the time to determine the exact cause of the problem. He was thorough and very professional. He explained the problem in terms that I could understand. Since the unit was originally installed by another company, the labor for installing the new parts was not going to be covered.

~ Marianna Bakos

From calling Mark Hurm and speaking with Glenna to Ryan, who gave us the estimate to Joey and Jacob who did the installation, we have had a great experience AND of the 5 estimates we got, they were the lowest. Can’t beat Quality, Low Cost and Great Service!

~ Ruby G.

Wonderful! I had a resident use them and had a good experience and they were very Professional. I am getting a bid to use them on another new home at work.

~ Paula Kinghan

Excellent customer service! Our new system has worked great and we have lowered our power bill. The install was done with a friendly, professional crew and Rolando provided awesome customer service from the estimate proposal through the final inspection! We are very happy with our decision to hire Mark Hurm & Co!

~ Dustin Baxley

Excellent service. We’ve been customers for many years. Just had to buy a new unit, and not only did they get here fast, they lent us 2 window units so we could live in the house until it was up and running.

~ Carol Nicholson

I would like to start by saying I really appreciate the services rendered to me by this company. Seth & Joe were very punctual, polite, knowledgeable and we had a few laughs and talked about Sports. I felt at ease and considered while they were in my home. Thank you for the Awesome service!! I would most definitely recommend your company to others!

~ Sanbreya Griffin

Fantastic service every time I use them. Every technician has been prompt, polite, on-time, and extremely professional. Very thorough during semi-annual maintenance inspections. Excellent local business!

~ Amada Bowers

The guys came out today to replace our aquacoil system from the 90’s. Ryan did an amazing job explaining everything they would do to get up up and going with a new system eliminate aquacoil system. We could not be happier. They did an amazing job in a quick time frame (our house never even got warm and it’s JULY!). They fixed a slight plumbing issue and made sure it all worked correctly. Highly recommend this company!!!

~ Shannon Story

I just can’t say enough about these people!! Friendly , courteous , hard working, and most of all professional in all that they do!!! Thank you mark for being there when I needed you the most!

~ Scott Bridges

We had recently bought a house in Westerville and when we moved in we had requested a cleaning, as the furnace was old and in need. US Heating came out and determined we had a "bomb" for a furnace and it needed immediate replacement. The very next day, they showed up to install a new furnace and a/c unit.

~ Mike Hollander

Matt and Jon came and cleaned out our dryer vent and did an awesome job. They were very kind and professional and helped answer our questions, and our dryer actually dries clothes now haha.

~ Sam Schuver