Heat Pump Installation Rochester

In regards to the recent installation of the new furnace and air conditioning unit that Hallmark installed in our home. We wanted to say thank you. Not only are we thanking you for making our home cool and comfortable in the summer, but we know it will be warm and comfortable in the cold Upstate winters to which we are accustomed. I observed your workmanship from start to finish, and I was nothing short of completely impressed. Both you and Tom took the time to answer my questions as well as be completely professional every step of the way. What could of been a very long, trying experience for me, turned out to be a wonderful adventure. When Sheldon arrived home and was looking things over, he also was more then satisfied. We both work with "customers" and we understand how demanding it can be. We also know how hard it is to find people who do good work, are pleasant to work with and get the job done right. You and Tom are to be commended for covering all aspects of the job, from start to finish as well as everything in between. I promise you we will be spreading your name as far and wide as we can. Thank you both for everything and reminding us there are good people, and people who do outstanding work still around.

~ Sheldon & Claudia

Several years ago when I needed furnace cleaning and servicing and didn't know who to turn to I was a single mom at the time and I used someone out of the yellow pages that "looked" like they had a reliable history. They cleaned my furnace and then led me to believe I needed a new furnace if not right away within a year or two. He tried to sell me a $10,000 heating unit, I couldn't afford it so he cleaned it and left me with fears that it could harm my family. After a few years (during that time I was afraid of having it cleaned or serviced) I read an article in the Rochester D&C about preparing your furnace for winter. The article stressed the importance of checking and cleaning your furnace. The article portrayed a gentleman from Hallmark Heating & Cooling. He had a recommendation from RG&E as a local reliable service provider. I was scared due to my previous experience but knew I needed to have my furnace cleaned and looked at. I called them and requested their service. I was very impressed with his prompt return of phone calls, low prices, and HONEST, Reliable, quality of service. He told me my furnace was fine and it still had a few good years left on

~ undefined

Mike came by to give me an estimate. He was polite and very knowledgeable. He gave us a bid for a better furnace for less money than another company. There is an excellent chance we will be booking our installation because of Mike and with Betlam. We already know that John Betlem is a very reputable company from friends who do business with them.

~ F.C

Your service man was a perfect gentleman and explained everything. Because of him, we signed a service agreement. Great experience.

~ T.B

I am a former customer of Lang. I’ve continued with your company and am very satisfied with the service I have received over several years. It can be uncomfortable having strangers in your house, but I have NEVER felt that way with your employees. I wish more companies were like yours.

~ K.K

"I have used Northern Comfort Heating and Cooling multiple times now. I think the first time was for our pool heater. It was that great service that lead me to have them service my AC last summer and now our furnace / heat. Each time they have been fantastic to work with and would highly recommend them to anyone that needed their services."

~ Mike H.

"This is a very professional company. Very well organized and immediately responsive. Carl and Brandon were a pleasure to deal with as well as Peggy in the office. They got my “cold tub” hot! Highly"

~ Anonymous