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Frequently Asked Questions About HVAC Companies

Find answers to common questions about HVAC services, finding contractors, and getting the best heating and cooling solutions for your needs.

What is an AFUE rating, and why is it important?

AFUE (Annual Fuel Utilization Efficiency) measures how effectively a furnace converts fuel to heat. A higher AFUE rating means greater efficiency and lower energy bills. The minimum AFUE for new furnaces is usually 80%, but high-efficiency furnaces can achieve AFUE ratings of 90-98%. Investing in a high-efficiency furnace can save money on heating costs over time.

What is the best temperature to set my thermostat in summer?

The best temperature to set your thermostat in summer depends on your personal preferences and how much you’re willing to spend on energy costs. A general recommendation is to set your thermostat to 78°F (26°C) when you're home and awake. Consider a programmable thermostat that allows you to automatically adjust the temperature based on your schedule.

What should I ask an HVAC technician during a service call?

When an HVAC technician comes for a service visit, ask these important questions:
  • What is the source of the problem? Get a clear explanation of the issue and what caused it.
  • What are my repair options? Discuss different repair solutions, if applicable, and their associated costs.
  • Are there any preventative measures I can take? Find out if there are steps you can take to prevent future problems.
  • Do you recommend a repair or replacement? If repairs are extensive or the system is old, consider replacement.
  • What are the warranties on parts and labor? Understand the warranties before agreeing to any repairs.
  • Do you have any customer reviews or testimonials I can check? Reputable HVAC technicians are often happy to provide references or direct you to customer reviews.
Asking these questions can help you make an informed decision and feel confident in the HVAC technician's expertise and recommendations.

What is a ductless mini-split system?

A ductless mini-split system is a type of HVAC system that doesn't require ductwork. It consists of an outdoor unit (compressor/condenser) and one or more indoor units (air handlers) connected by refrigerant lines and electrical wiring. Each indoor unit cools or heats a specific zone or room, providing customized comfort. Ductless mini-splits are more energy-efficient than traditional ducted systems and are a good option for homes where adding ductwork is impractical.

What is an AFUE rating, and why is it important?

AFUE (Annual Fuel Utilization Efficiency) measures how effectively a furnace converts fuel to heat. Higher AFUE furnaces waste less fuel. The minimum AFUE for new furnaces is usually 80%, but modern furnaces can achieve AFUE ratings of 90-98%. Investing in a high-efficiency furnace can save money on heating costs over time.

What is the best temperature to set my thermostat in summer?

The best temperature to set your thermostat in summer depends on your personal preferences and how much you’re willing to spend on energy costs. A general recommendation is to set your thermostat to 78°F (26°C) when you're home and awake. Consider a programmable thermostat that allows you to automatically adjust the temperature based on your schedule.

What should I ask an HVAC technician during a service call?

When an HVAC technician comes for a service visit, ask these important questions:
  • What is the source of the problem? Get a clear explanation of the issue and what caused it.
  • What are my repair options? Discuss different repair solutions, if applicable, and their associated costs.
  • Are there any preventative measures I can take? Find out if there are steps you can take to prevent future problems.
  • Do you recommend a repair or replacement? If repairs are extensive or the system is old, consider replacement.
  • What are the warranties on parts and labor? Understand the warranties before agreeing to any repairs.
  • Do you have any customer reviews or testimonials I can check? Reputable HVAC technicians are often happy to provide references or direct you to customer reviews.
Asking these questions can help you make an informed decision and feel confident in the HVAC technician's expertise and recommendations.

What is a ductless mini-split system?

A ductless mini-split system is a type of HVAC system that doesn't require ductwork. It consists of an outdoor unit (compressor/condenser) and one or more indoor units (air handlers) connected by refrigerant lines and electrical wiring. Each indoor unit cools or heats a specific zone or room, providing individual temperature control. Ductless mini-splits are more energy-efficient than traditional ducted systems and are a good option for homes where adding ductwork is impractical.