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Frequently Asked Questions About HVAC Companies

Find answers to common questions about HVAC services, finding contractors, and getting the best heating and cooling solutions for your needs.

What should I ask an HVAC technician during a service call?

When an HVAC technician comes for a service visit, ask these important questions:
  • What is the source of the problem? Get a clear explanation of the issue and what caused it.
  • What are my repair options? Discuss different repair solutions, if applicable, and their associated costs.
  • Are there any preventative measures I can take? Find out if there are steps you can take to prevent future problems.
  • Do you recommend a repair or replacement? If repairs are extensive or the system is old, consider replacement.
  • What are the warranties on parts and labor? Understand the warranties before agreeing to any repairs.
  • Do you have any customer reviews or testimonials I can check? Reputable HVAC technicians are often happy to provide references or direct you to customer reviews.
Asking these questions can help you make an informed decision and feel confident in the HVAC technician's expertise and recommendations.

What is a SEER rating, and why is it important?

SEER (Seasonal Energy Efficiency Ratio) measures an air conditioner's cooling efficiency. Higher SEER ratings indicate greater energy efficiency. The minimum SEER rating for new AC units is typically 14, but higher SEER units (16-20 or more) are available. Choosing a higher SEER unit may have a higher upfront cost, but it can result in significant long-term energy savings.

What is an AFUE rating, and why is it important?

AFUE (Annual Fuel Utilization Efficiency) measures how effectively a furnace converts fuel to heat. Higher AFUE furnaces waste less fuel. The minimum AFUE for new furnaces is usually 80%, but high-efficiency furnaces can achieve AFUE ratings of 90-98%. Investing in a high-efficiency furnace can save money on heating costs over time.

What are the signs that I need a new HVAC system?

Several signs indicate it might be time for a new HVAC system:
  • Frequent Repairs: If your system requires repairs often, it may be more cost-effective to replace it.
  • Age of System: HVAC systems typically last 15-20 years. If your system is nearing or beyond that age, it's likely less efficient and more prone to breakdowns.
  • Increased Energy Bills: A significant rise in energy bills could indicate your system is losing efficiency and needs replacement.
  • Uneven Temperatures: If some rooms are too hot or too cold, it could be a sign of ductwork problems or an undersized/aging system.
  • Poor Indoor Air Quality: If you're experiencing allergies, dust, or other indoor air quality issues, a new HVAC system with better filtration could help.
  • Strange Noises or Smells: Unusual noises or foul odors emanating from your HVAC system could signal the need for a new HVAC system.
If you're unsure whether you need a new system, contact a trusted HVAC technician for an assessment.

What should I ask an HVAC technician during a service call?

When an HVAC technician comes for a service visit, ask these important questions:
  • What is the source of the problem? Get a clear explanation of the issue and what caused it.
  • What are my repair options? Discuss different repair solutions, if applicable, and their associated costs.
  • Are there any preventative measures I can take? Find out if there are steps you can take to prevent future problems.
  • Do you recommend a repair or replacement? If repairs are extensive or the system is old, consider replacement.
  • What are the warranties on parts and labor? Understand the warranties before agreeing to any repairs.
  • Do you have any customer reviews or testimonials I can check? Reputable HVAC technicians are often happy to provide references or direct you to customer reviews.
Asking these questions can help you make an informed decision and feel confident in the HVAC technician's expertise and recommendations.

What is a SEER rating, and why is it important?

SEER (Seasonal Energy Efficiency Ratio) measures an air conditioner's cooling efficiency. Higher SEER ratings indicate greater energy efficiency. The minimum SEER rating for new AC units is typically 14, but higher SEER units (16-20 or more) are available. Choosing a higher SEER unit may have a higher upfront cost, but it can result in significant long-term energy savings.

What is an AFUE rating, and why is it important?

AFUE (Annual Fuel Utilization Efficiency) measures how effectively a furnace converts fuel to heat. Higher AFUE furnaces waste less fuel. The minimum AFUE for new furnaces is usually 80%, but high-efficiency furnaces can achieve AFUE ratings of 90-98%. Investing in a high-efficiency furnace can save money on heating costs over time.

What are the signs that I need a new HVAC system?

Several signs indicate it might be time for a new HVAC system:
  • Frequent Repairs: If your system requires repairs frequently, it may be more cost-effective to replace it.
  • Age of System: HVAC systems typically last 15-20 years. If your system is nearing or beyond that age, it's likely less efficient and more prone to breakdowns.
  • Increased Energy Bills: A significant rise in energy bills might mean your system is losing efficiency and needs replacement.
  • Uneven Temperatures: If some rooms are too hot or too cold, it could be a sign of an inefficient HVAC system.
  • Poor Indoor Air Quality: If you're experiencing allergies, dust, or other indoor air quality issues, a new HVAC system with better filtration could help.
  • Strange Noises or Smells: Unusual noises or foul odors emanating from your HVAC system could signal the need for a new HVAC system.
If you're unsure whether you need a new system, contact a trusted HVAC technician for an assessment.