Air Duct Cleaning Heritage Village

Direct Home Services was wonderful to work with. I called them on a Monday, they came out within 3 hours to look at my system. The technician was knowledgeable and gave me some great insight into what was wrong with my system (needed to replace the whole thing). I did some shopping around, but Direct Home Services really had the best price, and the best guarantee of the system, and financing.

~ A. Moran

Direct Home Service , Rives Jackson, Thank you on behalf of my wife & I for the good Quality of work you and your team perform we were thoroughly impressed with your professionalism in your knowledge and really sitting down and taking the time to explain to us . I will definitely recommend you guys to anyone that is looking for HVAC or mini ductless units.

~ C. Caldwell

I’ve known the owner, Bill, for a long time. Bill, his business and his team, really take pride in understanding their customers. I recommend contacting Direct Home Services for all your heating and cooling needs.

~ R. Jackson

I would highly recommend Direct Home Services! We recently had Central Air installed. Their service fully satisfied our expectations. They were prompt, friendly, knowledgeable, and clean! Their financing was also very quick and efficient. We’re so glad we found them.

~ L. Albert

I have used Ugo for years – never a problem except the one they fix! Excellent Service always answers the phone or text so so all my 36 units can be services at a moments notice Thank you!

~ EVA D.

Professionalism, Punctuality, Quality, Responsiveness, Value

~ GM K.

Professionalism, Punctuality, Quality, Responsiveness, Value

~ CINDY S.

Professionalism, Responsiveness

~ MERIDITH K.

Ugo & his team are consummate professionals & advisors. Always available, honest & extremely knowledgeable. Both we & our relatives in the Greater Hartford area wouldn’t trust heating & cooling needs w/ anywone else.

~ EMILY W.

I was given Ugo Digrazia' as a recommendation from our condo representative. They requested that we set up an appointment when the out door temperature was 70^f and 60^f indoors. They responded promptly and professionally. My unit is only 10 years old. I would recommend them to my fellow condo members and to any other person that requests HVAC service.

~ JJS12466

Great Job!!I would recommend you guys to anyone seeking help with heating/cooling issues. Mounting the main unit to the side of the house was definitely the best way to go. Covering for the wiring and tubing lines looks fantastic, solid and pleasant looking. Thanks a lot.

~ Bob L.

Fantastic business... Fantastic business. I’ve used them for years and they have shown up at a moments notice when I had a repair problem and scheduled appointments very fast when we wanted to upgrade our system. They have always been very professional, kind, and reasonable. Very helpful in deciding what equipment is useful and necessary without trying to sell you something you don’t need. They just replaced my entire HVAC system In one day and made the whole entire process seamless and easy. Would recommend them to everyone.

~ Amber S.

superior to other Heating & Cooling service providers... As always, knowledge of Technicians is superior to other Heating & Cooling service providers. Today, Dan provided quality maintenance with an explanation of services performed, highlighting any potential concerns. Very pleased w/professionalism of Degree technicians.

~ Donald M.

professional and knowledgeable... We have used Degree for close to 30 years. We have tried others over the years, and no one seems to come close. Their people are always professional and knowledgeable. They followed all COVID protocols. They recently did a furnace/AC install, and it went really well - so much better this winter!

~ Chris F.

Quality work overall, good value and great customer service... Had a wonderful experience with Degree. Had some hiccups when they missed our first appointment and didn't notify me, but they rescheduled for the next day. We had a small issue during installation (routing plumbing to look cleaner) and immediately fixed it. They were responsive to my questions. I give that two thumbs up. Quality work overall, good value and great customer service. Thanks Mike and Chris!

~ Barbara B.

Always professional and knowledgeable... We have used Degree for close to 30 years. We have tried others over the years, and no one seems to come close. Their people are always professional and knowledgeable. They followed all COVID protocols. They recently did a furnace/AC install, and it went really well - so much better this winter!

~ Scott P.

Degree is, indeed, a 5 star dealer!... Degree is, indeed, a 5 star dealer! Conrad did our annual maintenance this morning. He was terrific - friendly, thorough, and professional, answered all our questions and gave us a few tips to maximize the efficiency of our ductless units!

~ Susan L.

Will definitely continue to use Degree!... Toby serviced our furnace today and was on time, professional and cleaned up what little mess he made due to the servicing. He answered all the questions we had and gave us a ton of information on our unit that we didn’t know. Will definitely continue to use Degree!

~ Tom W.

professional and patient... Our AC wasn’t working. Toby from Degree came out and fixed a leak in our system. He was professional and patient with us. He stayed at our house until the job was finished and the system was fully operational. We are very happy with Degree’s service

~ Patrick B.

Annual maintenance call was great... Annual maintenance call was great. Dan was perfectly in time, super polite, explained everything to me and gave me exactly as much information as I felt I needed to be an informed homeowner. Very happy with his service call today.

~ Stephanie S.

friendly and informative... I highly recommend Degree Heating and Cooling. Our AC stopped working so we called and were greeted by a friendly associate who scheduled us for an appointment the same morning. Dan was our technician and he was friendly and informative. We are glad to have a reputable and responsive company to use for our heating and cooling needs.

~ Nina S.

They installed the HVAC system in my house when it was being built in 2020 - 21. Moved in spring of last year. Called them my first winter in the house because things just seem right. They responded quickly and had a Service Tech. out on my schedule within a few days. The Service Tech. was great. He went through the whole system and fine tuned it. Explained the system and

~ Customer

Brandon was our service tech to do our quarterly filter change and, as usual, he was great and did a fantastic job. He’s a great guy and a great employee.

~ Dan McCullough

After having issues with another HVAC company, was able to call and get an appointment with One Hour. Explained our situation/issue we were seeing and Cody listened and understood the moment he got here. He went to work and stoped to communicate to give us updates as this was a tricky issue but nonetheless he got it resolved! Thank you Cody & One Hour! If you have a problem, please call them and use them!!!

~ Doris Freeman

No matter what the issue, I ALWAYS CALL One hour, they are amazing and have been each visit. They’re super friendly & experienced beyond reason. Their prices are affordable and once again, customer service is outstanding! Thank you Chris, you saved my little home from a heat stroke! Love this company and those who work for them!!!! Excellent phenomenal place!!

~ Liz

Our technician was Adam Creamer provided the best service possible. He was very informational and did the most honest diagnostic possible I know because I used to be a HVAC tech. I be tried many other companies and he is the best so far!

~ Geo Morales

I was without air conditioning for two days, I called One Hour Air conditioning and they were there at my home when they said they were going to be there I had to I have two dogs. I’m all alone and was getting very sick and did not know what to do to fix my air conditioning. Everybody was very nice and very helpful and we ended up having to put in a new air conditioning unit, they were very helpful with finding me financing so I could have the work done. They also did the work in a very timely manner that next day everything was done very pleased I would recommend air conditioning to anyone who needed help. Thank you againOne Hour Air conditioning you saved me a whole lot more trouble than you know thanks to all the staff. Everyone was very nice and very helpful. Tony was very very helpful. I wouldn’t know what to do if he hadn’t come over and talk to me and treated me like a human being. It was much easier for me to get things done after he was at my house. He took care of me and in such a nice calm manner, he’s a wonderful person and so the rest of the staff also

~ Debra Creed

Ron replaced our natural gas water heater. He was professional, knowledgeable, and competitively priced. We're very happy with the service.

~ J R