Commercial HVAC Bemidji

In regards to the recent installation of the new furnace and air conditioning unit that Hallmark installed in our home. We wanted to say thank you. Not only are we thanking you for making our home cool and comfortable in the summer, but we know it will be warm and comfortable in the cold Upstate winters to which we are accustomed. I observed your workmanship from start to finish, and I was nothing short of completely impressed. Both you and Tom took the time to answer my questions as well as be completely professional every step of the way. What could of been a very long, trying experience for me, turned out to be a wonderful adventure. When Sheldon arrived home and was looking things over, he also was more then satisfied. We both work with "customers" and we understand how demanding it can be. We also know how hard it is to find people who do good work, are pleasant to work with and get the job done right. You and Tom are to be commended for covering all aspects of the job, from start to finish as well as everything in between. I promise you we will be spreading your name as far and wide as we can. Thank you both for everything and reminding us there are good people, and people who do outstanding work still around.

~ Sheldon & Claudia

Several years ago when I needed furnace cleaning and servicing and didn't know who to turn to I was a single mom at the time and I used someone out of the yellow pages that "looked" like they had a reliable history. They cleaned my furnace and then led me to believe I needed a new furnace if not right away within a year or two. He tried to sell me a $10,000 heating unit, I couldn't afford it so he cleaned it and left me with fears that it could harm my family. After a few years (during that time I was afraid of having it cleaned or serviced) I read an article in the Rochester D&C about preparing your furnace for winter. The article stressed the importance of checking and cleaning your furnace. The article portrayed a gentleman from Hallmark Heating & Cooling. He had a recommendation from RG&E as a local reliable service provider. I was scared due to my previous experience but knew I needed to have my furnace cleaned and looked at. I called them and requested their service. I was very impressed with his prompt return of phone calls, low prices, and HONEST, Reliable, quality of service. He told me my furnace was fine and it still had a few good years left on

~ undefined

Great job, friendly, very reasonable pricing; about a third of what I expected from experience with other local companies.

~ Paul S.

Had the duct work and dryer vent cleaned at my our home. Service was outstanding. Worth the money!

~ Julie

Jake was extremely thorough, and made sure everything was all good with both the furnace and ac. Excellent customer service!

~ Fridalu

The owner Chris came out and we put together an AC and furnace combo that worked with our budget. Yet still went beyond expectations with the install!The team at residential heating and cooling are truly incredible!It works great and also looks amazing!I will definitely be using them in the future.

~ Erick Hendrickson

Dave was great to talk with. He offered options and was a great resource

~ Delle Jacobs

Very thorough, informative, and personable.

~ Andy Lancette

Worked with Jake Hruby for an annual AC and Furnace check. My AC is a few years old, while my furnace is 23 years old. Jake walked me through the wear and tear on my furnace and what to look out for in the coming months. He also suggested a tip to trim back some of the hedges near the AC unit to give it some more air flow. I also asked for a furnace replacement estimate so I can plan for that expense as it will be a near term expense to plan for. Jake was professional and answered my questions.

~ Tony Nuss

Ultimately I felt like he cares not only about the customer, but TRULY takes pride in his work and doing a perfect job. This company is exactly who you want fixing/replacing your HVAC.

~ Buddy M.

Great service and would recommend them to anyone that needs service.

~ Mark F.

Let me say that Jeff knows his stuff and is meticulous – he ensures he does a thorough job. I appreciate when someone pays attention to detail and keeps you informed.

~ Buddy M.

Great service, great price, great work. Friendly and knowledgeable employees.

~ Patrick F.

Pat and his crew have done everything from new furnace and AC installs to regular maintenance on my rental properties and I wouldn’t call anyone else! They show up on time and get the job done right every time!

~ Monson Lawn & Landscaping

Used DucTech HVAC on a new HVAC system install. Patrick started right away and the system is better than expected. I highly recommend!

~ Chris S.

Wonderful experience. Easy to schedule. Technician was very knowledgeable and took time to explain everything. We will be using this company again!

~ Gregory M.

Today we had the scheduled service on our furnace. The service person, Zana Aziz, was on time, very courteous and more importantly did an excellent job. He appeared thorough, explained fully what he did with the furnace and what we needed to look out for in the future.

~ Greg S.

Joe came out the day I called. He was clean, professional and was able to fix the problem in no time. Always great service!

~ Kasie F.

The service technician, Zane, did a great job. He communicates well and did a wonderful job setting up our thermostat for us. He did a top to bottom cleaning of our furnace and air conditioner.

~ William E.

Awesome Service! Joe M. and Phil cleaned my ducts yesterday. Not only were they really thorough and helpful, but they were also very kind and I felt very comfortable having them in my home and around my children as the process took most of the day.

~ Pearl B.

I had an estimate and an installation within days of each other. The guys were polite, professional, made sure to go over all the details, cleaned up and were excellent! Definitely would recommended!

~ Lisa S.

We just had Metro Heating and Cooling out to see why our AC was not working. Josh their Technician found the problem in no time fixed the problem. Josh was very Personal and was very helpful in setting up a service plan for us! We were very happy.

~ Mark Phillippi

Mitch came out and explained what was going on, fixed it quickly and advised how better to close up cabin at end of year. This is the 2nd time at my property and he is very courteous and thorough. My experiences with Metro have been great, good work at a fair price.

~ Tim Fichtel

We are very happy with Metro Heating and Cooling services. Aaron and Jacob did a great job. They were on time and vented our new bathroom exhaust fan properly and according to code. We highly recommend Metro as they are always responsive.

~ Jay Wesselink

Just a quick note to thank you for a job well done. On one of the coldest days of the year, our furnace went out, within a couple hours a technician from Metro was at our home, unfortunately, our furnace was not repairable. Thankfully, Metro was able to install a new furnace and AC unit 2-days after our initial call.

~ Tom Cotroneo

I wrote a review about Metro Heating and Cooling yesterday but didn’t know my technicians name! Well I found out his name is Mike, as soon as I heard this I recalled hearing the office person say his name when I called to say my part had arrived.

~ Ahmed Ali

Approximately a week or so ago I called in for furnace service. They assigned the call to Soua. I’m so happy that they assigned it Soua because he was such a professional, treated me with utmost respect and his work was excellent. Thank you Soua!

~ Amanda

We cannot thank you enough for helping us. It’s truly unbelievable the kindness and generosity you showed us. The installers were kind and considerate. Thank you.

~ Mike and Carrie

Wanted you to know I am so pleased with your service and the terrific product. It is so very comfortable here…I hear my neighbor’s air conditioners run endlessly. Mine runs rarely…It is so very comfortable here, thanks to you.

~ Lory R

A couple of months back, my furnace broke down (during a cold snap). Huether came quickly and diagnosed the problem (other than it being a 38 year old furnace) and offered to install a replacement furnace. Price quoted with a handshake, I quickly got two other pricing quotes from competing firms. I would have gone with Huether even if it was at or near the pricing of the other guys, but Huether’s quote was about 25% below the comps (and even for the exact same furnace model!!)

~ Nathan S

Thanks for taking care of us so quickly! : )

~ Amy L

9/18/23 – Thank you for coming over and fixing the pipe in a timely fashion, Bob never got in the builders way.

~ Kevin B

9/8/23 – I just wanted to let you know what a wonderful, conscientious person Brian is. While checking the dryer vent, he found a tea & replaced that piece of the vent. It turned out to be a much bigger job than he anticipated, at other sections fell apart when he re-checked them, Had he not been so conscientious, I think I’d have had a serious problem down the road. I am so grateful to Brian, and to Huether in general. Since your dad (John Sr) started servicing our first house over 30 yrs ago, we have been totally happy with your company.

~ Alice K.

Thanks for the work you did on the vent pipe cap – IT WORKED, NO LEAKS!

~ Scott E

Jamie, Thank you so much for your super friendly service, you are wonderful :)

~ Erica

Thank you all so much for being so responsive.

~ Julie