Commercial HVAC Jeffersontown

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Sterling replaced 2 HVAC systems in our home last week and we are so satisfied!!! Sterling provided EXCELLENT service start to finish!!! Jeremy & Paul were super responsive, provided information about various systems, pricing and answered all of our questions & concerns. Tim & Justin installed both systems & did an AMAZING job, they were both extremely knowledgeable, experienced & professional!!! Danny definitely made us SMILE 😊. Sterling went above & beyond!!! Highly recommend!!!

~ E. Rosenstrom

After calling at least 5 local HVAC professionals in the area, Sterling genuinely outperformed my expectations on price, quality of work and speed. Paul, Tim, Jordan and Mike worked diligently to listen to my needs, my budget, and my expectations. I went with the Bosch unit and it must be the most quiet, yet powerful system I have ever witnessed. I got several estimates and really did my homework. I was amazed at the price of the unit compared to much more inferior equipment. I feel these guys are honest and genuinely do their best to make you happy. I now know much more about HVAC and feel I have a proficient working knowledge of the brands and their capabilities. I am hopeful their ongoing service will keep me this impressed.

~ Mark N

The company has been in business for over 100 years. And my family has been a customer for over 80 years. That says something, loyalty.You installed a new furnace for me in December 2016. Yearly contract maintenance is a blessing. You guys are Wonderful, Fantastic, and Awesome!

~ J. Kelly

Recently we had to get a new Home AC unit after about 5 companies had come out to quote the job Prudential came out, gave a very fair estimate, their staff was extremely polite and professional. The job was done in a timely manner and my wife is extremely happy we have ice cold AC again! Thank you! Would highly recommend

~ Chad Shelton

I'm in a new subdivision, Rock Springs, and checking out the ducting in my basement I noticed a portion of the return duct missing. Contacted Prudential this morning around 10am and a service tech was at my home at 1:30pm and took care of the return duct and performed a detailed inspection of the complete system. The reviews here are good, so was somewhat expecting good service, but this prompt and professional service I enjoyed exceeded my expectations, and that on a free warranty call.

~ Ron Gratton

My wife and I are so very pleased with our new furnace and air. Great experience starting with salesman, thru duct cleaning, and finally installation. Extremely professional from start to finish. MY last HVAC was Lennox, and it lasted 25 years, and I have no reason not to believe this unit will not exceed my expectations. My first electric bill was half of what it was last year and the atmosphere in the house has a very noticeable difference. We love it. I would go out of my way to recommend Prudential and their very fine quality Lennox products and service.

~ Charles Duncan

Prudential installed the original HVAC in my home 21 years ago. Each spring and fall they have arrived to check proper functioning. Each time an emergency occurred (not many) they were right there to help. The new installation was to replace an aging unit and gain efficiency. The sales person was great at explaining to the options and the installation team was quick, clean, efficient and friendly. I could not ask for more. They are my go-to dealer.

~ George Street

I could not be happier with my experience with Elder. The installers arrived exactly when they said they would be there. Before coming into my home they took care to put down tarps where they would bring the equipment in and wore shoe covers to make sure they didn't track dirt in. The technician took plenty of time (and lots of patience) to make sure I understood how to use the new thermostat! Thank you for outstanding service!!

~ Paula M.

I have had Elder heating and air take care of all my rental property and my personal home for a number of years now. They are always professional and honest. They always call to let me know they are on the way, and I appreciate that with my busy schedule.

~ Euclid Racing

Had a problem with furnace and found Elder Heating and Air in goggle. Talked to Laura in the office and she was very friendly and knew a lot about furnaces. Decided a technician was needed. Sent William to my home and fixed my problem. Very friendly and efficient. Explained everything to me in words I could understand. Would recommend them to anyone.

~ Judy D.

Had never heard of Elder Heating until a friend recommended them when our funance/heat pump quit working. They sent their best technitian, Tommy, (he must be!) out within 90 minutes. Tommy found the problem and fixed it – charging me an affordable $89.99 for the service call. He explained how my system works and what I can do to prevent further issues. I have found my new HVAC company!

~ Alexandra A.

Excellent company and stellar employees. Will gladly recommend to everyone.

~ Tonya C.

Late one evening recently our furnace stopped working. Elder was quick to send a service technician to our home that night. It was determined the furnace was unsafe. Elder gave us a price and ordered a new furnace. Even though it took more parts and extra time Elder stood by the original price. They installed the new furnace quickly and were very professional. The men were very respectful of our home, cleaning up after themselves.

~ Dallas A.

I own a home in Danville and some rentals in Lexington. David has been my go to guy for about a decade now. Totally professional, super nice guy, and none of that "we'll set up an appointment for next week while you bake/freeze nonsense". The best part though is his pricing. Very fair and honest. So much so that one he drove from his house to Lexington based on a complaint from a tenant. He spent 1/2 hour only to tell me that the unit was fine and the tenant needed to close the garage door when the outside temp gets above 90. He only wanted like $60 for the service which was basically his gas money at the time. I had to give a little extra to be able to sleep that night.

~ K . W

Fast, friendly, honest and affordable! Great team to work with! Thank you David!

~ R . E

HIGHLY RECOMMEND DAVID AND HIS TEAM!! HE IS HONEST AND COURTEOUS. WORK WAS DONE PROMPTLY, AND I AM COMPLETLY SATISFIED.

~ L . T

Showed up with crew when they said and diagnosed and repaired problem within 2 hrs. Very pleased. IT WAS COLD!!

~ C . L

At Trinity Presbyterian Church we were replacing our antiquated HVAC systems with new ones. We turned to a company who had been servicing our existing systems, Automatic Air. We have been beyond pleased with the quality of service and the value Automatic Air delivered. They have gone the extra mile to make sure that we are satisfied customers. At Trinity we know that our HVAC needs are in capable hands!

~ Rev. Shawn E. Barkley, Lead Pastor-Larry Ogle, Property Manager

On 10/26/16 David F. performed the fall service on my heating system and I was very pleased with the quality and quantity of his work and his demeanor. This is the first time he has serviced my system. He had previously checked for a noise, found a broken motor bracket and installed a replacement. Another time he installed an additional duct and changed two existing boots. I was equally pleased with him at those times. He is a very good representative of your company.

~ Jim C.

It was 5:30 a.m. and we woke up to our house temperature at a bone chilling 48°. Within 24 hours my furnace was replaced with a Trane high efficiency furnace. The technicians were friendly, knowledgeable, and thoroughly cleaned the work area after the installation.

~ Raymond D.