Emergency HVAC Ponchatoula

Highly recommend!! Great service, from both the woman on the phone and Ryan who was on-call on a Saturday. We were pleasantly surprised that he was able to show up so quickly! He was very kind & knowledgeable, and very speedy to diagnose the problem. We were very pleased.

~ Cami Ambeau

I really appreciate the Prompt, Excellent and most of all Exceptional service i received from Calloway & Sons. I must say Ryan Reed is an Outstanding and Professional Technician and very friendly, he diagnose the problem and explain to me everything that was going on with my unit, he even offer me a solution to making sure my unit is will kept for future maintenance with the company.

~ Saveria Thomas

Very responsive and easy to deal with. Identified an issue with the air purifier in my HVAC unit, provides options on repairs, and did the installation promptly and efficiently. Would definitely use them again.

~ Liam Speden

They were fast and friendly when scheduling service. Service was completed with lots of communication before, during and after so that I was aware of what occured.

~ Daniel Tan

Josh did excellent job of keeping me informed and very professional. Everthing was done at times I requested and very straight forward with prices and options.

~ Matthew Craft

My A/C unit was not working during a heatwave. I called all of the other major HVA/C companies in the area and Calloway & Sons was the only one able to squeeze me in for a same day appointment. Upon arrival, the Technician, Ryan, was quick to diagnose the issue and provide a fix. Our A/C was up and running in no time. Ryan explained everything he was doing in detail, gave me maintenance pointers, and provided a thorough explanation of the bill.

~ Patrick Hirst

Matthew and Ari came out to my house on a Saturday and installed my new AC and heating units. Very very nice guys. They had everything installed and AC running in no time. They even swept my hallway. GREAT JOB Guys!!!

~ Jennifer Ebel

Ryan came on a Saturday and very quickly fixed the clog I had in the condensate drain line. He was great and very honest about the future life of my unit. I plan on using Calloway and Sons again because of him, will most likely call them again in the fall to have the coils cleaned.

~ Rahul Kamat

Very Good Experience. I will definitely recommend this company. I called requested same day service and the technicians were at my home in less than two hours, literally! My experience began when I spoke to Ms. Terri over the phone of which was very pleasant and professional and she sent her A-TEAM to my home! ARI & MATT! These guys got the business clear immediately! Will recommend and use this company again. Fast and professional service! BIG Shout out to you Ms. Terri, Ari and Matt! Keep up the good work!

~ Nic Henry

I had a very pleasant experience. The technician who responded to my service request was Ryan Zimmerman. Ryan was very professional and informative. He worked diligently to make sure that my AC unit was working so that I can be comfortable in my home. Calloway & Sons is highly recommended to anyone looking for excellent service.

~ NyLeesa Graham

Ari was incredibly helpful to understand my problem. He was professional and clearly a subject matter expert at what he does. Appreciated him treating me like a human being and not just a customer.

~ Claire Campbell

We are so happy to give Calloway and Sons a 5 star review. We wish we could give a 10 star review! This company was Johnny on the spot, answered every phone call, diagnosed the problems and sent the best to correct them. Ari went above and beyond for us. Ryan, Matthew and Dejuan also provided excellent service. We highly recommend this company, you will not be disappointed!

~ Mary Mares

Quick professional service. Ryan got our heater back up and running in no time. We always use this company and have never had less then excellent service.

~ Megan Mouton

We had an AC drain pan in the attic that was filling with condensate and overflowing. It wasn't an emergency, but I wanted it fixed before it became one. A technician came the next morning, well before the scheduled time and fixed the issue within an hour. He recommended we have the outside unit cleaned and he was 100% correct. Within minutes of the cleaning, the hottest room in our house was colder than ever. All prices were quoted up front and there were no surprises.

~ Buckley Wilkinson

Matthew and Ari came early in the morning as requested to replace the old furnace. They were super informative and answered the millions of questions I had. They made sure I felt comfortable before they left and I can say although my Home Warranty made me wait over 6 months to get it installed, they definitely made me a priority.

~ Ms. Terry in dispatch (administration)

Absolutely fantastic service all around!

~ Jocelyne M. Ninneman

Thank you Calloway & Sons A/C and Heating. you guys responded quick to my service call. Ryan the technician was very professional, friendly and knowledgeable. he was able to resolve all the issues i called up about and now my a/c is working perfectly.

~ Ardell Leblanc

HIGHLY recommend Calloway and Sons for any air conditioning problem. Five star service and five star personnel. Our problem was diagnosed and resolved without a glitch, could not be happier with this company. Ari, Ryan, Matthew and Dejuan were all extremely professional, courteous, punctual and caring. Our house went from 90 degrees to 70 degrees in one day! Thank you Calloway and Sons!

~ Jonathan Mares

Ari came to my home on time. Very professional, knowledgeable, and detailed when assessing the problems and issues. I had an installation that was flawless, thanks to Ari. I have already recommended the company and Ari to two neighbors already.

~ Angela Magee

They came on time, repaired my unit even though it is an old unit. Price was reasonable. Technician was knowledgeable and courteous. I would definitely recommend them and use them when it's time to replace my unit.

~ Carol Simmons

Thanks to Ari C, we finally have working air! We have been dealing with Sears for TWO MONTHS, and just got a runaround from them when they bothered to answer our calls. They finally contracted Calloway and they came out the next day...friendly, professional, and on time to complete a job! Thank you!!

~ Doris Cale Hunter

Kevin took the time to listen to our complaint/issue and did a thorough examination to discover the root cause. He then explained his plan to correct the problem, and professionally completed the plan. Every question we asked was thoroughly answered, and his knowledge of the HVAC components was very impressive. After completing the repair Kevin conducted a thorough test to demonstrate the repair was successful. After completing his invoice Kevin completely discussed his report to ensure I agreed with everything in his invoice. Kevin’s professionalism is outstanding. I would also like to say the addition of the REME unit recommended by Jonathan on the new install has made such a change in our air quality that my wife and granddaughter have commented on it.

~ Mr. Dicken

We lived in New Orleans for over 35 years and Seruntine Refrigeration Service was always there when we needed them! We recently moved and were pleased to find that SRS serviced the North Shore and how they finance repairs…. We love the fact that they do air conditioning, electrical, heating and generators.

~ Bill and Mary Casideaux

We had service on our AC and we were very impressed with SRS. They found a problem and fixed it immediately, and gave us lots of great information – reasons we are renewing our maintenance with you folks! Super fast and professional!

~ S.Palmisano / C. Lewis

Tony was 100% knowledgeable and businesslike. He is a great asset to your organization. I will use Tony and SRS to complete this project.

~ T. Wheat

There was a scheduling issue but it was resolved to my satisfaction. I was very pleased with the service provided by technician.

~ L. Calvin

Mike was great, he was on time and extremely polite he explained what he was going to do and cleaned up after himself. I highly recommend him and this company.

~ D. Bonnette

Technician was great!! Talked me through the whole process and explained everything.

~ Anonymous

Colt is a exceptional representative for your company! He kept me informed of all statuses of my HVAC system! So appreciate his concern of not tracking up the floors in my home. It as a rainy day, yet he continued his work. Keep this man on your staff. May God continue to Bless you all!

~ Bernie Hawk

First time using Advanced Air Conditioning and Heating, and to my surprise, I received the best customer service experience ever! Ryan McGee was the technician that serviced my system-and he’s top notch all the way!! Professional, courteous, attentive, and most of all honest. Ryan will be my only tech from this point on… Advanced AC, you have a great team member-keep up the good work.

~ Cynthia James

Good morning this is Letha Goolsby at 5331 Hollyhock Lane Bossier City Louisiana Count Oswalt technician with your company has done a very fine job for me this morning he’s very courteous at tentative and polite can’t say enough good things about him he assisted me last year and this year also. so I know him somewhat and Looking to see him come back for all my visits and problems. Thank you. look forward to seeing him again this fall for my second visit. I would definitely keep him on the team. He goes above and beyond by helping me move things that I can’t anymore. He is a very nice Christian man.

~ Letha Goolsby

Ryan and Brian have been excellent on preventive maintenance and fixing the issues with our HVAC system. Between the courtesy and professionalism they bring on every visit, Advanced is our go to and recommendation. They keep the system purring like a kitten and keeping us comfortable.

~ Shannon Singleton

Professional, courteous, big hearted group of gentleman at Advanced AC & Heat. Not only did they provide excellent service (thorough, meticulous job) but took the time to right a wrong done on a previous job from a different company. “Above the call of duty”. They have a customer for life and I will recommend them to anyone looking for an honest, reputable AC Heat service company.

~ Paige Moore