Eco Air Inc.

“We have had a great experience with Eco Air. We had used two other PTAC companies to service our PTACS and did not have good experiences so were a little wary when Eco Air came to look at our units. The previous companies were unable to identify why our units were rattling and not maintaining the proper temperature. We were able to easily schedule an appointment and when Jimmy came it was clear that he knew the units inside and out and very quickly identified the problem. He was also able to suggest solutions to help us maintain the temperatures in our rooms including using a digital thermometer. I appreciated that Jimmy was honest and told us the pros and cons of the different options. They followed up after the visit via email and kept us updated on when we could expect the parts to come in and the follow-up visit. We also had them service our PTAC units for the spring cleaning and unlike the prior company we used that did a bare minimum cleaning, Eco Air properly removed the units and thoroughly cleaned them out and the technicians checked to make sure that they were working properly after the cleaning. When we noticed a rattling noise coming from one of them, they quickly sent a tech out who was able to fix the problem. We were so happy with their service that we have recommended them to our neighbors and they have become our buildings PTAC service providers. I was sent an invoice and the costs were exactly what we were told up front before scheduling the appointment which I appreciated as there were no hidden or additional charges. They even sent us a detailed estimate before conducting any work so that we could clearly see costs and decide which route we wanted to take.”

“I called over a dozen companies to service my split mini units (ductless AC/heat) and every place either didnt return my voicemail or never called me back as promised to schedule an appointment. Giorgio called me back within half an hour and I so appreciated this. It seems in the busy season, most companies just lose basic manners! Solomon and Jimmy came to clean two of my”